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Foundation & connections

Notifications & requests

Assignee, channel, delivery and escalation. Guest messages respect consent and recipient language.

The right message. The right person.

A guest asks for help; the responsible team receives the request. External channels require consent.

Guest request · Table 08

Responsible teamFloor team
DeliveredPending
HandledPending

Notification delivery does not mean the guest has been served.

Guest consent for messages

External channel blocked. The internal request remains active.

Records0
Attempts0

Pending